Privacy Policy

Information We Collect

• Name, mobile number, and email address
• Billing & shipping address
• Order and payment details
• Device, browser, and IP information
• Customer support messages and feedback

How We Use Your Information

• Process orders and payments
• Provide customer support
• Improve website performance and user experience
• Send order updates and promotional offers
• Prevent fraud and maintain security

Marketing & Communication

We may contact you regarding orders, support, offers, and service updates through SMS, Email, WhatsApp, RCS, Push Notifications, and Voice Calls.

You may opt out of marketing communications anytime.

Cookies

We use cookies to improve website functionality, analyze traffic, and personalize your shopping experience.

Data Protection

We implement reasonable security measures to protect your personal information. However, no online platform can guarantee complete security.

Children’s Privacy

Diva Cara does not knowingly collect personal information from individuals under the age of 18.

To Communicate with You

We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, WhatsApp, and Voice.