Terms & Conditions

Use of Website & Services

• Provide accurate and updated personal information
• Use services only for lawful purposes
• Do not misuse or harm website or bookings
• Maintain confidentiality of account details

Users must be at least 18 years old to use services independently.

Beauty & Salon Services

Diva Cara offers beauty, skincare, salon, grooming, wellness, and self-care services. Results may vary based on skin type, hair type, lifestyle, allergies, and personal care routine.

Customers must inform our team about allergies, skin sensitivities, or medical conditions before service.

Appointments & Bookings

• All appointments are subject to availability and confirmation
• We may reschedule or cancel appointments if required
• Late arrivals may result in reduced service time or cancellation
• Please arrive on time for scheduled appointments

Payments

Payments must be completed via approved methods available on website or at salon/store.

Diva Cara reserves the right to refuse suspicious or unauthorized transactions.

Returns & Refunds

Refunds and cancellations are subject to our Refund & Cancellation Policy.

Due to hygiene reasons, opened or used beauty products may not be eligible for return.

Intellectual Property Rights

All content including logos, images, branding, graphics, text, designs, and service descriptions are the intellectual property of Diva Cara .

Unauthorized copying or commercial use is strictly prohibited.

Limitation of Liability

• Individual allergic reactions or sensitivities
• Service results differing from expectations
• Technical or operational delays
• Third-party service interruptions

Customers should consult professionals before using products if they have known medical conditions.

Termination of Access

We reserve the right to suspend or terminate access if any user violates these Terms or engages in harmful or fraudulent activity.

Changes to Terms

Diva Cara may update these Terms & Conditions at any time without prior notice. Continued use means acceptance of updated terms.

To Communicate with You

WWe may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, WhatsApp, and Voice.